Latitude Legal Introduction
Latitude Legal is a well-known and respected brand in the legal staffing space. For more than 20 years, we have partnered with law firms and corporations in the Amlaw 200, Global 500 and Fortune 500 to provide expert and cost-effective legal professionals to meet their staffing needs. In 2013 Latitude Legal was acquired by CIBT, the world’s leading provider of immigration and visa services. Our shared values , global reach and industry expertise enable Latitude Legal to continue providing the best solutions to both clients and legal professionals. This history and pedigree make this review of Latitude Legal so important.
We have reviewed Latitude Legal to give more insight into this top-rated staffing company. We’ve scoured the web, reading reviews and reviews of employee reviews on JobStreet, Glassdoor and Indeed. We hope this information helps you as you consider Latitude Legal for your next contract attorney opportunity.
What Is Latitude Legal?
One of the key providers of legal services in this space is Latitude Legal. Latitude Legal provides staffing, consulting and recruiting services to the legal industry. According to Latitude Legal, it offers a complete suite of solutions for the flexible talent needs of law firms and corporations. It specializes in on-demand legal talent, legal operations and consulting and the recruitment of permanent and contract lawyers.
Legal Talent Solutions: An end-to-end service for your flexible talent needs from flexible staffing, project support and consultancy, to long-term placements. Legal Ops & Consulting: Support, advice and best practice for legal operations, innovation and change. Permanent Recruitment: A senior level and mid-stream recruitment business that specializes in sourcing quality permanent legal talent for law firms and in-house legal teams.
Latitude Legal’s approach to legal staffing and consulting differs markedly from that of competitors such as Axiom and Elevate. Latitude Legal is not focused on selling the time of select individuals. Instead, Latitude Legal takes a more consultancy-based approach, analyzing the needs of clients and recommending the optimal solutions.
Latitude Legal serves companies ranging from Fortune 500 to FTSE 100 through partnerships with large corporates, private and public sector organizations including, insurance organizations, pharmaceutical companies and Government organizations. Global firms make up 40% of Latitude Legal’s client base. Latitude Legal works with legal teams across Australia, New Zealand, Asia and the UK.
Buyers and Testimonials
Clients utilizing Latitude Legal’s services have provided a wealth of positive feedback and testimonials that highlight the platform’s ease of use, the high quality of reviewers, and the depth of analysis provided. Common themes in the feedback are the accuracy of the reviews and the bespoke nature of the service, as well as a growing trend where clients have expressed appreciation for the quick turnaround of reviews, with some clients reporting reviews being returned overnight. This has increased client confidence when it comes to dealing with tight timeframes.
As a prominent example, an in-house lawyer at a major law firm provided the following feedback on the status report: The review report is succinct, which is much preferred over commentary reports we commonly receive from (often delayed) scheduled status meetings.
In-house counsel at a global corporation that frequently uses Latitude Legal reviewed a video assessment and responded: I think Latitude Legal is a useful tool to have in the toolkit for routine matters that we need to complete in a timely manner. The various reviewers have been good and very responsive. We used them again this morning on some work, and they turned it around in under an hour.
The in-house lawyer also explained that they find Latitude Legal to be helpful to users of the service in clear terms: I found the Assessment so helpful to me in finding a quick guide to the issues I need to address. I would certainly recommend Latitude Legal, especially to in-house lawyers with time and resource constraints.
Feedback such as this continues to surface, and is a clear indication that Latitude Legal is fulfilling its goal of relieving the burden placed on legal professionals while simultaneously providing a product that is easy to use and effective.
Employees and Culture
When it comes to employee satisfaction, current and former Latitude Legal employees are actors in a production called "Excellence through Experience." Gradient AI has gathered employee reviews and listed them by NPS category in the table below.
A lot of informative insight into Latitude Legal company culture, latitude legal internship experience, and the latitude legal professional development program come from the "excellence through experience" theme which dominates the employee reviews. The NPS rating for Latitude Legal is very positive with current and former employees strongly recommending Latitude Legal as a great place to work. Current and former employees view Latitude Legal as being an amazing work environment mostly because of a collaborative leadership style, supportive team culture, and focus on the continuous education and advancement of employees. Former Latitude Legal Chief Legal Officer and General Counsel, Colleen Corrigan, continues to receive high praise for her leadership style and team spirit. Amos Harrity, a former Director of Business Development had only great things to say about Latitude Legal working with David Bedford, the former CEO. David had a strategic focus and the short term goals were aligned with the overall strategy . John Weston, the former Chief Financial Officer, is an example of someone who had a great deal of impact on the organization. His team is viewed as friendly and helpful. The friendly and approachable nature of the CFO has resulted in John being talked about as an individual who contributed to smoothing the transition from independence to integration into the Insync group. Other praise extends to the approachable and helpful nature of colleagues and the team oriented approach to deliver results for clients to support the achievement of the overall vision of the business. Many Latitude Legal employee reviews also highlight the emphasis on social and professional events to expand the Latitude Legal family network. Social events are frequent and functional with a focus on wellbeing, inclusivity, and promoting the fun of working together. Latitude Legal invests in its people by providing resources for learning. The language and approach to career progression and development has motivated many Latitude Legal employees to seek out new challenges and responsibilities. Latitude Legal has a strong and loyal group of employees. Employees have great things to say about their colleagues, the senior management, and the overall work environment.
Latitude Legal vs. The Competition
In examining the competitive landscape, Latitude Legal has its strengths that differentiate it from other legal staffing agencies. For instance, they offer advanced technology solutions which some competitors do not, and they have firmly established practices in large Australian cities, giving them a competitive edge over small and local-only firms. In terms of flexibility, Latitude Legal offers a more adaptable approach than some firms that take a more rigid approach to their legal placements.
Through a deep dive into Latitude Legal’s client testimonials, press releases, and a rigorous review of content comparing it to similar organizations, we can surmise that while Latitude is performing well, there are many growth areas for the company. The company could potentially benefit from diversifying its offerings further into the realm of traditional law firms and corporate law departments, as opposed to their current concentration on legal process outsourcing (LPO), document review, and temporary staffing. In addition, while Latitude has established itself as an authority in the legal staffing field, there is little in the way of informational content marketing promoting the services of Latitude to potential clients.
Latitude Legal hires experienced attorneys with good subject matter expertise and relevant knowledge, who are well trained and highly skilled, however, the quality of some latitude attorneys does vary depending on the individual’s background and professional history. Some clients have reported that in certain circumstances, their requirements were not met because the attorneys provided were relatively inexperienced or lacked specific skills required for the task at hand. This also varies on the quality control that Latitude Legal exercises on their employees and contingent attorney personnel. Further, Latitude Legal can be compared and contrasted with other legal staffing companies that provide contingent attorney personnel.
For instance, the caliber of attorneys supplied by Latitude Legal appears to be less-than-stellar when compared against companies that allocate time and resources to ensure that its clients are satisfied with the quality of the attorneys assigned to them. By way of example, many firms make sure to hire only experienced attorneys with extensive resumes that include highly regarded placements at prestigious law firms in major metropolitan centers. They also have extensive training programs that help to ensure that all attorneys supplied to complete document review tasks meet high standards in terms of results, and the attorneys and paralegals are available 24 hours a day. Some companies, for example, even maintain back-up attorneys to use in the event that the professionals on a project are unable to meet their deadlines, whereas Latitude does not appear to have that level of redundancy or strategic contingency planning.
This information is relevant because it helps to make potential buyers aware of other companies that exist in what is a growing and diversifying industry. As the legal industry continues to grow, the competitiveness will increase and so too will the complexity, but the value added will also grow, something that any lawyer evaluated them in terms of pliability and versatility. Service providers that are unable to adapt to new technologies and changes in the industry will be left behind.
Summary and Findings
Overall, the consensus among Latitude Legal reviews seems to be that the company’s reliability and customer service outweigh its deficiencies in billing transparency. First and foremost, our survey results indicate that Latitude Legal is an efficient translation and transcription company that delivers its projects with high quality results, which have inevitably impressed end clients and secured their business with Latitude. Reviews also praise Latitude for employing translators who are experts in their industries and know the correct industry-specific terminology. Users also like that Latitude provides quick translations. Past clients find Latitude Legal’s managed services helpful in organizing and keeping track of ongoing or future projects.
However, Latitude Legal has garnered criticism for its inconsistent pricing. Our survey results indicate that some clients have paid significantly less than others for the same type of project. In addition , some users have experienced issues with the company’s billing system, and have mentioned that they are being billed for different services than what they agreed upon initially. Overall, Latitude has a 4.2-star rating out of 5 on Trustpilot, with several positive reviews mentioning the company’s quick response time. However, Latitude Legal has a 1.7-star rating out of 5 on Yelp, with many users citing issues with Latitude’s reliability and accuracy, and complaints about its customer service.
In conclusion, there are mixed Latitude Legal reviews online, as our research shows both extreme discontent and strong praise for the company. A few Latitude clients were unhappy with the company’s pricing and billing practices, but overall customers are satisfied with the quality of services and professionalism of Latitude. Negative reviews of Latitude Legal seem to be the result of one-off incidents and are not reflective of the overall performance and reputation of the company.